We’re a small, friendly team who care deeply about our flowers and our customers – no auto-replies or robots here! We want to make sure you love your Petalon experience and if you don’t, we’ll happily put that right for you.
Our team is available 9am – 5pm Monday to Friday and 9am – 3pm on weekends. Drop us a line and we’ll be happy to help, or check out our FAQs.
If you need to amend or cancel your order, please send an email quoting your order number to [email protected]. Amendments or cancellations need to be made before 2pm the day before your delivery date.
General enquiries, press enquiries or just about anything else can also be sent to [email protected] and someone will get back to you as soon as possible.