Contact us

We’re a small, friendly team who care deeply about our flowers and our customers – no auto-replies or robots here! We want to make sure you love your Petalon experience and if you don’t, we’ll happily put that right for you.

Our team is available 9am – 5pm Monday to Friday and 9am – 3pm on weekends. Drop us a line and we’ll be happy to help, or check out our FAQs.

If you need to amend or cancel your order, please send an email quoting your order number to [email protected]. Amendments or cancellations need to be made before 2pm the day before your delivery date.

General enquiries, press enquiries or just about anything else can also be sent to [email protected] and someone will get back to you as soon as possible.

 

  • All of our flowers are delivered using a carbon neutral service
  • All of our packaging is recyclable or biodegradable & we compost all of our green waste for use on the farm
  • We donate 5% of our profits to bee conservation charities
  • We plant a tree for every 100 bouquets we send